Why Capital Index
At Capital Index, we are committed to providing a unique trading experience based on fair and transparent prices, excellent and easily available customer service, with specialist learning and training tools. We are an award winning and fast growing, multi-asset broker and our key aim is to meet all of our clients’ trading needs.
Our teams are located globally and bring a wealth of industry experience and knowledge. We recognise that providing outstanding customer service and support, together with state of the art technology, are core values which contribute to our success.
A new and exclusive approach to learning and technology
Capital Index offers a comprehensive education programme that caters to all levels of trading experience through our sister company, Learn to Trade.
We have invested heavily in our infrastructure to ensure that our growth will always be sustainable and we always ensure that we have built-in redundancy to ensure a seamless trading experience for our clients.
Trade with a trusted broker
Capital Index is a fully authorised and regulated broker offering CFDs, Spread Bet, and FX trading. We are authorised and regulated by the Financial Conduct Authority (FCA).
We operate on an STP model which allows for transparent, fast and secure trading wherever our clients are.
All Retail Client funds deposited with us are fully segregated from the company’s own funds and are kept in separate bank accounts. This ensures that funds belonging to you cannot be used for any other purpose.
Trade within an Institutional Framework
A vast number of the world’s foreign exchange transactions (forex trades) occur within the high-tech trading environment of UK’s exclusive data centre in LD4, hosting a full range of redundancy, interconnectivity, support, and monitoring services. NY4 is the US equivalent of LD4, and Capital Index hosts MT4 servers in both LD4 and NY4 which enables ultra-fast cross-connectivity between our servers and all of its liquidity providers. Dedicated lines provide the lowest latency possible, ensuring the fastest execution speeds for clients. If you are using our Virtual Private Server (VPS) this is located in the same data centre to maximise speed of trading.
Our trade servers are fully cross-connected to our liquidity sources. This minimises the time to market from our server resulting in better execution, meaning lower slippage and fewer rejections.
Our servers are professionally managed, this gives us unparalleled service ensuring that we give our traders the maximum uptime on the servers. In addition to this, our provisions for redundancy are second to none, with 24 hour network monitoring the slightest hint of an issue will be dealt with immediately. Being housed in adjacent cages to multinational banks and other liquidity sources provides our servers the same level of security as these institutions and that allows us to protect our clients.
* Our liquidity providers may act as a market maker.