Dear Valued Client,
We would like to inform you that, Capital Index (Cyprus) Ltd. (hereinafter referred to as the “Company”
) will cease the provision of investment and ancillary services through the sub-domain www.capitalindex.com/eu/
as at 20th of July 2018 subject to the Company’s decision to proceed with the withdrawal of its Cypriot Investment Firm Authorisation.
All CICY clients will be notified independently via e-mail/MT4 for further actions in relation to their account(s).
The aforesaid termination does not affect in any way your right to terminate your agreement either now or at a later stage by requesting the closure of your trading account and withdrawal of your available balance. Kindly note that trades/withdrawal requests and closure of trading accounts shall be made the latest by 17th of August 2018.
Due to the immediate actions that need to be undertaken by our Regulator, the Company will ensure that closure of open trades/accounts, as well as withdrawal requests will be dealt with immediately.
It shall be clarified that the Company is fully aware of the legal requirements and obligations in relation to the renouncement of its license and will proceed with all the necessary actions that are required to be taken.
Please do not hesitate to contact us further for additional clarifications and/or further information in relation to the above, directly (phone: +357 25030246) or (e-mail: email@example.com
We remain at your disposal.
Client Support Services Department
Capital Index (Cyprus) Ltd.